Category Archives: Uncategorized

How to Develop A Well-Trained, Safe, and Effective Work-Force!                                                                                Do we really know how to  “Train […]

1. Know the property and the project: Check out the site using your mapping software, walk the site prior to the meeting.      *  Photograph the areas for conversation. .     *  Take notes of you observations. *  Pick out potential areas for improvement.   *  Note highly visible areas.   2. Review the specifications:  […]

In a growing business, there are many challenges. One such challenge is putting together forms and manuals that outline new processes and procedures in the company. Not just the putting together of the actual forms or manuals but getting a working system in place is difficult. It is very important that as your business grows, […]

Lou Holtz once said, “You’re either growing or you’re dying.” That quote has resonated in me for a long time. We must remain ready for growth and change. The second that we start maintaining or succumbing to the status quo is the moment that we are setting ourselves up for failure. We know this already; […]

On one level, the response is a sign of the times. People are angry, disgusted and even resigned to the fact that we as consumers get the service we settle for. As many of you pointed out, numerous factors have contributed to the current state of affairs. There is no question that customer desire for […]

The role of Account Manager in the landscape industry is a Critical Path function. Account Managers are the only job roles (other than the Owner / President, Division Manager / Branch Manager) that touch and require proficiency In ALL the Primary Segments of your Business.     Overall Management and Organization Operations Marketing and Branding […]

Whether we realize it or not, each of us contributes to “word of mouth” advertising every day. And one of the key factors in word of mouth advertising is follow through. When we create an expectation for a client we need to follow up and be sure the expectation was met. When we follow through, […]

In sales there is a universal axiom that sales trainer Brian Tracy calls “The Law of Six”… …It states:    “Clients really have no more than six objections to owning your product or using your service.” You may hear what seems like countless objects to sales during your career.  However, if you categorize the objections […]

Successful entrepreneurs do frequent reviews of their metrics, culture, wins, and shortcomings. Since September we have discussed Business Planning for 2023…             …Most of you have gotten a good start.  Some of you have not!     Now that the last few hectic months of 2022 have officially ended, business owners […]