Author Archives: FredHaskett

SELLING……Five Steps to Successful Proposals

Virtually every successful Sales Person knows that a well written proposal is a highly effective means of increasing profitability. When a prospect sees in writing the work that the company is proposing to do, that person naturally feels that he or she is dealing with a professional.   What many Sales People forget however… …is […]

CLIENT CARE……”Practicing Preventive Problem Management”

The best time to deal with a problem is before it occurs. The key is preventive problem management through anticipation. While evaluating the present quality of your service, look ahead at the future needs of each client and for potential problems. Just as we recommend for our clients to practice preventive maintenance for their landscape, […]

LEADERSHIP……”How to communicate so employees will actually listen.”

In a recent article published in “INTHEBLACK” an Australian digital magazine for CPA’s Nicole Heath writes…          …How to communicate so employees will actually listen   Five tips for companies to communicate effectively with staff in a way that engages, rather than stresses, staff. By Nicole Heath         1 Apr […]

SYSTEMS & PROCESS……”Work On your Business — Not In Your Business”

When you get bogged down in simple details that your employees could be working on, you are not being an effective leader.In The first few years you did every job in the company.That is no longer working, is it? The problem is, you spend all your time working in the business and not working on […]

SYSTEMS AND PROCESS… “Process and Procedures Matter”

In a growing business, there are many challenges. One such challenge is putting together manuals that outline new processes and procedures in the company. Not just the putting together of the actual manual, but getting a working system in place is difficult. It is very important that as your business grows, you implement new ways […]

CLIENT CARE……”Understanding Client Needs”

Clients come to you because they have unsatisfied needs and wants and they are looking for you to fill them. They need someone they can count on, they want high quality maintenance at a fair market value for the service provided, and so on. The key to satisfying their needs is simply understanding. The better […]

SELLING……FIVE STEPS TO COMPLETE ON FIRST VISIT TO A PROSPECTIVE CLIENT

1. Know the property and the project: Check out the site using your mapping software, walk the site prior to the meeting.      *  Photograph the areas for conversation. .     *  Take notes of you observations. *  Pick out potential areas for improvement.   *  Note highly visible areas.   2. Review the specifications:  […]